UK GDPR / GDPR Privacy Policy

Effective Date: 27.07.26

At O&E Therapy, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and submit information through our contact form.

This policy is intended to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and, where applicable, the EU General Data Protection Regulation (EU GDPR).

Data Controller
Natasha Benson
Email: Natasha@oe-therapy@co.uk

Personal Data We Collect
• Name
• Email address
• Information about what you would like to explore during a session
• Any additional information you choose to share with us

Lawful Basis for Processing
We process your personal data to respond to enquiries, discuss services, arrange sessions, and maintain business records under Legitimate Interests and, where applicable, Performance of a Contract. We will obtain consent where required for marketing.

How We Use Your Data
• Respond to enquiries
• Contact you regarding your request
• Prepare for sessions
• Provide our services
• Improve our website and customer service
• Maintain business records

Data Retention
We retain your data only as long as necessary. Enquiry data is typically retained for [12–24 months].

Sharing Your Data
We do not sell or rent your personal data. We may share it with trusted providers for hosting, email, IT support, and administration under appropriate confidentiality obligations..

Your Rights
You have rights to access, rectify, erase, restrict, object, data portability, withdraw consent, and complain to the ICO or your local supervisory authority.

Security
We implement appropriate technical and organisational measures to protect your personal data.

Third-Party Links
We are not responsible for the privacy practices of external websites.

Changes
We may update this policy from time to time.

Contact Us
O&E Therapy
Email: Natasha@oe-therapy.co.uk